Kat Millar

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The #1 Thing That Made The Biggest Difference In Growing a 6-Figure Business

There is one thing that has made the biggest difference in my coaching business and helped me create a 6-figure income.

Today, in this third blog of a 3-part series, I will be sharing the final essential key you need to attract your ideal clients.

In the first blog of the series, I talked about business strategy and how to develop a strategy.

In the second blog, I talked about the essential skills you need as a business owner. I covered what the skills are, and how you can develop those skills.

Today, I want to share with you a little bit about the key points in my entrepreneurial journey that have made the biggest difference in my business and helped me keep going when I’ve wanted to give up.

Research shows that as many as 50% of businesses fail within the first 5 years and 70% or more in the first 10 years.

Business is not easy and it’s definitely not for the faint-hearted.

But business is the best thing I’ve come across for personal development. There has been nothing that has developed and grown me more than having a business.

When you are a business owner, you have to overcome your fears and doubts. You cannot afford to get stuck in your limiting beliefs. It isn’t always easy to keep showing up, but you cannot allow yourself to get stuck in negative emotions, you’ve got to keep moving forward.

When I decided in 2003 that the 9-5 world wasn’t for me and I wanted to be an entrepreneur, I made a decision and took action and left the corporate world.

Since then I’ve been focused on building my business, honing my skills and consistently working hard to get new clients so I never had to go back to a full time job.

I’ve had a few contract jobs that have kept me going in the quieter times, but I’ve been so determined to make business work.

What has kept me going in the hard times, has been the support of my mentors, coaches and community.

As I’ve been moving through the entrepreneurial journey and going through all the ups and downs that come with business, the thing that’s gotten me out of the difficult places every time, has been support.

When I used to get tempted to look at full time jobs, it was my ‘why’ – which is to help others who are struggling like me – and the support around me that helped me to keep going.

If you want to make it in business, you need:

  1. Business Strategy
  2. Business Skills
  3. Business Support
Support of a Coach, Mentor, and Community

Too many people are walking around thinking they can do it on their own in business.

I was like that as well. I didn’t think I needed to invest in a coach.  I didn’t think I needed a community. I thought that I was a strong, independent woman and I could do this on my own. But that was just my ego getting in the way.

There was one particular moment that stands out to me.  I wasn’t getting clients, and I was completely torn. I didn’t want to get a job, but I also didn’t know what to do because I didn’t think I could afford to invest in getting help.

I remember going to an event in 2013 with Benjamin J Harvey and Dr. John DeMartini.  I was new to Sydney, and things weren’t working in my business.

Ben talked about when he decided that he was going to commit to investing in himself, and at the time he was in $137,000 worth of debt. Despite that, he spent $17,995 on a program on his credit card.

That program was the thing that catapulted his success. He now he’s a multi-millionaire and has helped thousands of people. He said something woke up within him.

The exact same thing happened when I went to his event. Something woke up within me. I had no money and was completely broke. I had $500 in my account which was to cover two-weeks of rent.

I decided to back myself and it was one of the scariest moments, because I had no idea where I was going to come up with that money.

But I knew that the missing thing in my business was support. I didn’t have someone to ask questions who was above my level. I had other friends in business, I had books and YouTube, but without a mentor and without a community, I was struggling and I knew that I wasn’t going to make it if I didn’t change something.

Since investing in getting support, I’ve made my way more than my investment back time and time again.

I grew a 6-figure business in less than 12 months and was able to go full-time in my business a coach working from home.

Ben Harvey has a 5-step system that I wanted to share with you because it’s simple and I love it. There’s a lot we have to navigate in business, but we often overcomplicate things, so  I love the simplicity of this.

Ben Harvey’s 5 Steps to Success
1) Decide What You Want

It sounds so simple, but a lot of people aren’t able to articulate what they want clearly. Take the time to get clear on exactly what you want and decide to get it.

2) Commit to Doing Whatever It Takes

Make a commitment to yourself that you will do whatever it takes to grow your business. Honour yourself and your commitment and keep showing up, no matter how hard it gets.

Determine that you will not give up on yourself, or your dream. Commitment is a game-changer.

The world of online business is expanding all over the world and the ones who are succeeding are committed to it.

3) Find Someone Who Can Help You

I have not met ONE person has ever made it on their own. There’s not a single athlete that doesn’t have a coach, yet there are so many people trying to grow a business without support.

Everyone who’s ever achieved anything, has had someone help them.

The fastest way to get success, is to model what other people have done that have gone before you. Don’t copy, but model.

If you want to succeed, spend as much time as possible with the people who are moving in fast in the direction you want to go.

4) Learn Everything You Can

Find someone you resonate with, someone who you like – you like their energy, style and you enjoy learning from them and spending time with them. That’s how I choose my teachers, I like them.

Choose teachers and mentors who are experienced in the result you want to get and are able to get you great results too. They need to understand you and speak your language.

5) Follow The Exact Process

Too many people are taking a little bit from this person, a little bit from another and trying to combine it together with little or no success.

People take different strategies and mixed methods and try to piece them together. They end up confused and overwhelmed.

You want to make sure that the person you choose to coach you, has the method that you want and has achieved the results that you are looking for. Then you need to follow their exact process.

Three Reasons You Need Support
1) Clarity

Clarity is one of the most priceless things you can have in business.

I’ve had about 15 coaching sessions this week, and about 90% of the people I coached said they wanted clarity. Clarity is knowing what the next step to take is.

There’s so many things that you can be doing, consuming or outputting in your business.

This is where support can help you have that clarity, because you know exactly what to stop wasting time on and what to start spending time on.  Clarity is such a gift in business.

If you can get clarity, it stops the noise that’s stopping you from doing dollar-producing activities. You know those things that we waste time on, that don’t really move us forward in our business.

Having an expert guide you and help tweak your direction is so valuable.

I was on a coaching call with a mentor the other day where he completed changed my next move. I could have spent so much time going in a different direction, but he knows my business and having him give me clarity saved me so much time.

I always ask myself what successful multimillionaires who earn a seven or eight-figure income do. I ask myself what they would spend their time on, and then I spend my time on that.

2) Critiquing

If you want to grow, you need to be able to receive feedback. Many people are not willing to accept feedback. They defend themselves, get offended, and they shut down. Feedback is someone’s gift to you. If you don’t take the gift, then it just drops to the floor and is wasted.

Our egos can be fragile. But if you don’t have someone that can critique your business and help you tweak it, it may take you years to progress in business. Having someone that can critique you, give you feedback and be someone you’re accountable to, is invaluable for your business.

3) Community

When I first started my business, I just did it on my own. I didn’t understand the importance of having a community.

I was living in London and New Zealand and I was struggling and feeling so alone, but I didn’t want to tell anyone how much I was struggling.

Having the right community around you challenges you, inspires you, champions you and holds you to a higher standard.

If you’re in a start-up stage, have people around you who are also in the start-up stage. You want people who can give you feedback, support you, and be a cheerleader and cheer you on.

You want people around you who inspire you because they’re also doing great things.

Join a group of a small inner circle, like a mastermind of people, where you are keeping each other accountable. In large Facebook groups, you don’t get the intentional planning and support that you do in a mastermind group.

I have a few mastermind groups, where each week, we have a person in the hot seat, who lays out their challenges, and other mastermind members give input. There’s incredible growth that happens in a mastermind group.

Having support in business is crucial.

If you need extra support and have not yet had a free clarity call with me, you can book in for a 45-minute clarity session here.

I’m also running a free online workshop on Sat Aug 8th, called ‘Attract Your Ideal Clients’.

I’m sharing my best tools and strategies to develop your skills and grow your business.

I’ll be sharing how to attract clients and apply the principles of having the right strategy, the right skills and the right support.

I will also be unpacking my proven automation systems so you can pick up the tools that you can use to create a pipeline of consistent clients. I’m also going to show you step-by-step how to create a marketing roadmap.

You can learn more about the workshop and register here

See you there!

Kat

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3 Essential Skills For Getting Fully Booked With Clients

If you are a coach or service-based business owner, or you want to be, and if you want to get fully booked with paid clients that are going to pay you what you’re worth, you’re in the right place.

Over the years I’ve been so blessed to work with hundreds of business owners, and I’ve noticed there are 3 main problems entrepreneurs face when it comes to getting more clients.

The first problem is a lack of strategy.

When you don’t have a clear, effective strategy with actionable steps, that you’re doing on a day-to-day basis, it’s very hard to grow your business.

In my last blog, I shared how to create the right strategy. If you missed it, you can check it out here…

The second problem is a lack of skills, and that’s what I’m going to be sharing with you today.

The third problem I see is a lack of support.

Many entrepreneurs don’t realise the power of having a supportive community and a mentor. When they come up against roadblocks (which we always do in business, right!), they get stuck, discouraged and many businesses fail.

In this three-part series, I’m unpacking each of these three problems and how you can overcome them.

There are 3 essential skills that you need to have to attract the right clients – and not just any clients, but the right people for you who are going to pay you what you’re worth, and that you’re going to be able to help create breakthroughs and a brilliant transformation in their life.

I noticed that a lot of entrepreneurs, coaches, service-based business owners are really good at what they do.

For example, if you are a mindset coach you’re probably skilled at helping someone to release limiting beliefs, overcome fixed mindsets, and barriers.

If you’re a relationship coach, you’re probably skilled at helping someone overcome conflict and create a deeper connection.

If you’re a career coach, you’re probably skilled at helping someone find the right job for the.

But it doesn’t matter how good you are at these industry skills or at your craft, if you don’t have the right business skills, it’s like having half a business. And without these skills, you’re not going to make it in business.

There are 3 main skills you need to get more clients.

1 – Client Attraction Skills

The first skill is client attraction. There are a number of parts when it comes to marketing and being able to attract the right clients for you. Client attraction skills is about marketing specifically to get clients.

There is a difference between the way you market a service, compared to how you market a product.

So if you’re a coach or have a service and you’re selling time with you, or you’re selling your expertise as a subject matter expert, you’ve got to get good at marketing specifically for client attraction.

Content Creation 

Getting really good at creating content is key. You’ve got to create valuable written and video content, and consistently provide value to your target market.

Are you consistently showing up and giving valuable, helpful, relevant content to your clients, at least once a week?

Are you regularly sharing valuable content on social media, on your website and on email?

There’s a saying in marketing “Don’t build on someone else’s land”.

What that means is don’t just try and build your business on social media. Social media is an amazing way to connect with people, to build rapport, to get people to know, like you and trust you.

Social media is about building relationships. It’s relationship marketing.

But you also need to be able to have your own land, which is your own website and your own email service provider.

You need to be sending out regular emails at least weekly, because email open rates are so much higher than you’ll ever get on social media unless you’ve got a massive budget to spend on Facebook ads.

It’s very unlikely you can build a really profitable, successful business just through social media. I don’t know a way to do it. And if you do figure out a way then let me know! But I’ve never seen it happen. Every successful business owner I know has a great email list.

Your email list doesn’t need to be massive,  but you need people who you can market to, nurture, look after, and give value to through email. You also need to be consistently posting on your website.

Copywriting

Copywriting is the words you use to attract clients. You need to develop the skill of copywriting, because copywriting is usually what is letting you down if your marketing is not working.

If you try to launch an online course, a webinar, or a freebie and it didn’t gain you clients, more than likely it’s because of the copy you used.

Your video skills don’t have to be perfect, but your copywriting has to speak to your ideal client. You need to hone your skill of copywriting and it’s so important that you know the language that your ideal client resonates with so that you connect with them.

You want people to read your writing and think, ‘It’s like they have been overhearing my conversations!’ You want to have so many conversations with people so that you understand how you can best help them.

Ask people what they’re struggling with, what roadblock they are encountering, and ask people how you can help them overcome their problems.

I coached hundreds and hundreds of people with so many free discovery sessions. I would pour my heart into people, even if they weren’t going to sign up with me, because of all that I learned.

The coaching experience was such a valuable experience. Doing these sessions helped me understand what people needed help with, and where I could come in and help them. These sessions helped me understand my target market’s language.

The best way to get good at copywriting is to do it and to follow other people who are great at writing copy.

I consume a lot of copywriting. I love reading Facebook ads, because someone is investing money into making sure the copywriting on those Facebook ads is good. If you scroll past Facebook ads and you just use Facebook for fun, it’s not going to help you grow your business.

You might want to create a file of Facebook ads. I do this on Evernote, an organisation system. I have created a file called ‘Facebook ads’ and I put a whole heap of Facebook ad wording in there, to get ideas to get better as a copywriter.

Communicating your value

You also need to get really good at communicating your value and influencing people to take action – through your written and video content.

It’s so important that you know how to effectively speak to your ideal clients’ frustrations, fears, dreams and desires and clearly articulate how you can help people.

2 – Sales Skills

The second skill is selling. Many people cringe when they hear the word sales and selling.

I used to as well – I thought sales people were pushy and I would avoid it. I thought of sales as having to try to convince someone to buy from me. I didn’t realise that there’s a way of selling that feels enjoyable for both people.

If what you offer people improves the quality of someone’s life, you are doing them a disservice not to share it with them.

After doing a sales course, something clicked in my head that I was thinking too much about myself and what others might think of me, rather than actually helping them.

I had to totally reframe what I understood sales to be.

I now see selling as service. Selling is helping. Selling is caring.

If you’re ethically and authentically helping someone improve their life, why would you not want to tell people about how you can help them?

Every time I’ve bought from a mentor or an expert, or I bought a course or some form of education, my life has improved. In fact, the return on investment that I’ve had in investing in education and coaching is unbelievable.

I love buying education. I love buying from coaches and mentors. That is what accelerates your growth and gives you rapid results. When I started investing lots of money, I got incredible results.

By buying education, I now don’t ever have to work for anyone ever again! That is a BEAUTIFUL thing.

I can work for myself at home. I can make a six-figure income, because I’ve invested in coaching and education. I could never repay those people for how much they’ve helped me.

When you think of sales like that, when you think of the things that you’re so grateful that you purchased, it makes you want to inspire people to buy.

The word sales can have connotations of an 80’s car salesman. If you have that feeling, it may help to reframe it and think of sales as inspiring people to buy.

Think of it as sharing your message so someone can breakthrough into a new place in their life.

Developing the skill of sales is extremely important if you want to make it in business. You’ve got to learn how to do it correctly and authentically and then practice it.

When you have the skill of being able to sell, you can make money anytime, anywhere and that’s priceless.

3 – Presenting Skills

The third skill I recommend that you develop in order to attract your ideal clients is the skill of presenting. The world has changed and people are realising how easy it is to build a business through being at home.

But to make it as a coach or service-provider, you’ve got to get good on video. You cannot hide behind words anymore. People want to connect with you.

It’s different if you’ve got a product you’re selling. People don’t necessarily need to connect with you as a person.

But if people are buying time with you, they want to see you and hear you.

How willing are you to put aside your self-consciousness and show up on video?

A lot of people aren’t willing to do this. They hide behind written words. They don’t jump on video. Or, they jump on video but they haven’t practiced. They haven’t organised their knowledge and they haven’t put their knowledge into clear, actionable steps.

And when it comes to video, people are watching to see how consistent you are at showing up.

The skill of presenting is learnable. You don’t have to be an extrovert. I’m not. You don’t have to be super confident either. You just have to believe in what you’re sharing. You have to know it’s true. You have to have done it yourself, so you share with authenticity and integrity.

You’ve got to be willing to present yourself, show up with confidence, and give value.

If you take the time to hone these skills, learn from an expert, keep growing, improving and showing up, there’s no reason why you can’t get fully booked with clients, make an incredible income and help so many people.

You’re building an asset and a legacy that will keep going and going, once you know how to attract clients, know how to inspire them to buy and know how to present.

The sky will be your limit and your income will have no ceiling.

Then you don’t have to rely on someone else paying you every single week. You can make your own money.

If you can stop being distracted by everything that you could be doing in business and start honing these three skills, you can make money fast.

Something I LOVE about entrepreneurship is that the playing field is equal for everyone. You don’t have to have a formal education. You don’t have to have been born in a certain generation that understands tech. You don’t have to be a ‘natural’ marketer, sales person or presenter. All of these skills are learnable for everyone.

If you want to develop these three skills, then I highly recommend that you join me next week on Facebook Live in my Amplify Your Influence group.

We will be talking about the third problem that most entrepreneurs make, which is not having the right support that is what accelerates your growth.

I will be unpacking how you can develop these skills in a free workshop that I’m holding on August 8th, 2020.

This is a new full-day online workshop. I will be showing you how to develop these skills, how to attract clients and I’ll also be giving you feedback on your own business, and helping you with where your gaps and your weaknesses are.

You’ll walk away with a clear marketing roadmap and you’ll also get my 5-step client attraction formula, with all the slides, the workbook, and resources.

Learn more about the ‘Attract New Clients With Ease Workshop

Looking forward to seeing you!

Kat

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3 Essential Keys For Getting Fully Booked With Clients

Wondering how to get more clients?

In this training I share with you how to get fully booked with ideal clients who are reliable, consistent and pay you what you are worth.

Over the years I’ve been so blessed to work with hundreds of business owners, and I’ve noticed there are 3 main problems that many business owners face, when it comes to getting fully booked with clients.

1 – Lack of Strategy 

The first problem is a lack of strategy.

Many business owners don’t have a clear, effective roadmap to put all the pieces together and join the dots. They find themselves busy, but not productive.

When you have an effective strategy with clear action steps, you can create a consistent pipeline of clients and a reliable income stream.

2 – Lack of Skills 

The second problem is not having the skills. If you’re not regularly attracting paid clients, it’s probably because you haven’t developed the right business skills.

These skills include packaging, offer creation, marketing, content creation, funnels, selling, presenting, and technology.

If you’re willing to learn these skills, you will fast-track your results, so you can have a profitable business doing what you love.

3 – Lack of Support 

The third problem is a lack of support. Without support from the right community and mentor, many people struggle to make it in business.

There’s nothing more valuable in accelerating your business growth than receiving clarity and guidance from an expert who has achieved what you want to achieve and believes in you.

This includes having a community, coaching (getting feedback on your business from an expert) and clarity.

Today I’m sharing about the first main problem, which is a lack of strategy.

Lack of Strategy

Having the right strategy is key for your business.

Do you ever find yourself sitting at your desk and staring at a blank screen, struggling to create content?

Do you try a little bit of one person’s ideas, then a little bit of another, and feel like you’re busy, but you still don’t have enough paid clients?

Maybe you’ve put out some free content like videos, but you’re not getting the results that you want?

Without an over-arching business strategy, you can find yourself busy, but not productive.

There are 3 areas that need to be addressed when building your business strategy.

1 – Predictable Pathway

You need a predictable pathway that’s going to give you a pipeline of clients, that’s going to give you a reliable source of income and a steady stream of clients.

Having a predictable pathway is having specific things that you do step-by-step, every day, week, month and quarter.

This way you can guarantee that if you do these specific tasks, and you follow this path every single week, then you are guaranteed to get clients.

If you’d like a free checklist of things that I suggest that you do every day, every week, every month and every quarter to actually build your business to get more clients, you can download it here.

Part of your predictable pathway may be you are going to get a certain amount of discovery calls booked in every single week. Or it could be that you are doing a certain amount of webinars or workshops every week, month or quarter.

With this you know that if you do this output each week, month, quarter and you know that you have a 50% conversion rate, you know that from 10 discovery calls, you will get 5 new clients.

Your strategy might be to run a webinar once a month, and a free workshop once a quarter. Based on your conversion rates and sending out a certain amount of emails and posting a certain amount of social posts or social ads, then from this you can work out your predictable client signups.

When you follow a predictable pathway, you can get consistent income within your business.

2 – Personalised Plan

What a lot of people get wrong is that they try and follow all sorts of mixed information and they are doing what I call ‘pick and mix’. They’ll use a little of one person’s method and then they’ll try another person’s method.

You need to think, ‘What is the best plan for me and my business?’ Don’t do a podcast because someone else is, and don’t write a book because someone else is.

You want to make sure that your plan is personalised for three different things…

1 – Personalise Your Plan According to Your Unique Personal Preferences

It is really important that you enjoy your business and there is a really big difference between people who are doing what they love in their business and people that are not. This is where identifying your unique personal preferences is important.

What are your unique personal preferences? You might not like showing up on video, but you might be a great writer.  Instead of forcing yourself to be on video initially, determine to write a blog once a week.

I personally feel we all need to show up on video, so if you are struggling with that, I recommend working on that area. But in the meantime, you might have be a really good writer, so determine to show up every single week and write a blog.

If you love doing Facebook Lives, but don’t like writing, pay someone to transcribe your video into a blog for you. Choose what you love to do in your business that you are good at and outsource the rest.

I do recommend if you’ve been doing one-on-one coaching, that you definitely consider overcoming whatever your block is, so you can start doing one-to-many.

Your personalised plan might start with one-on-ones and when you get to 10 clients, then you will start doing one-to-many. Or your plan could be that you are going to research for 3-6 months and then you will start to create an online course.

Your plan needs to be tailored to suit your preferences of what you enjoy, so your business does not become a burden around your neck.

I love creating content and videos for my online course. I love updating my content. I love running webinars, plus online and live workshops. I don’t love writing blogs, so I get my Facebook Lives transcribed for me into blogs.

2 – Personalise Your Plan According to Your Ideal Clients’ Needs

What do your ideal clients’ want? How do they want you to show up?  Do they want videos or do they want a podcast from you? Maybe they want to read your book or they might want to do a mini course or a six-week course?

What type of topics do they want to hear from you? The only way to get answers for these questions is to ask your ideal clients!

When I first started my Facebook group, I put up a poll asking people what they wanted. I talked to hundreds of people and asked them what they were struggling with and what their challenges were.

I started creating content specifically for my ideal clients based on their needs, not what I felt they needed.

Your personalised plan needs to be designed precisely for the kind of clients that you want to work with.

3 – Personalise Your Plan Around Your Values and Vision

You want to make sure that your plan is designed around your values and your vision. What is your 5, 10 or 20-year plan for your business?

My vision for my business is to have a big company, that’s helping thousands of entrepreneurs every year. I aim to employ coaches and have offices in other countries, and I aim to do national and international tours and retreats.

When I’m setting my goals, I’m always thinking about that vision and how can I get closer to that vision all the time. I ask myself what skills I need to master in order to get to that big picture vision.

I ask myself; What systems do I need to put in place to get to my vision? What support do I need? Do I need different coaching?  Do I need an assistant? Do I need a virtual assistant? Do I need a marketer or a copywriter?

So you start with your values, then your vision and then you set your goals. I have my annual goals and then quarterly goals, so I’m always setting my strategy according to that quarterly plan.

My goals are always output focused and not always result focus. I do put results in terms of numbers and targets. I find it really motivating to say I’m going to write 50 blogs, so therefore I’m going to do 50 Facebook Lives in a year that will get transcribed into my blogs.

I encourage people not to always be focused on the results, but on the output you are doing. When I was a personal trainer, I would encourage people to focus on what they’re outputting over the results.

So if the goal is to run 100k’s a month, then aim for that and not the result of losing a certain amount of weight.

I recommend that you set goals for yourself and for your business, quarterly, and also weekly, where you have a set amount of output that you’re doing. With that output, you know if you are doing that, then you will get a great result.

Make your personalised plan that fits into your strategy, according to your skills. If you’re brilliant at coaching, then make sure that you focus on coaching as your core product. If you’re terrible at designing a funnel, then outsource it to someone.

If you think of it like a matrix, you’ve got the things you love and the things that you’re good at. These are the things that you should be spending your time on. This is strategic planning.

There will be things that you love and the things you’re good at. Then there will be things that you love, but you’re not so good at.

You need to decide if you should keep doing those things or if you should outsource them. And then you’ve also got things that you really don’t like but you’re good at them.

It’s important that you enjoy your business for sustainability. I just have to enjoy my business.

I have to have passion and I need to be smiling every day. I enjoy the people I’m working with. Because it’s your life and every hour you spend in your business is an hour of your life that you’re not going to get back.

It’s really important that you set your personalised plan according to your skills, the things that you are good at in your genius zone.

So many business owners spend their time faffing about on things that they either don’t like or they’re not good at, and it’s such a waste of time. We want to be putting out energy into things we love and things that we’re great at.

3 – Profitable Product

The third one that we need to think about when it comes to strategy is having a profitable product. Now by product, I don’t mean a physical product.

A product can be that you’ve pulled together your services into a program and offering that might have multiple pieces.

It’s like a fruit salad. You don’t just want to sell someone a banana. You want to cut up that banana, mix it with some cut up apple, melon and other fruit and sell it as a fruit salad.  You’ve got to package it as a product.

I got this concept from Dale Beaumont. He says if you try and sell an apple for three bucks, but someone thinks they can go and buy it for 80 cents from the supermarket. But if you cut it up with other fruit and you mix it into a fruit salad, you can sell it at a café for $15. People eating a fruit salad aren’t asking what the fruit cost the café.

If you’re a service-based business owner, you want to think of your service like a product business, as if you’re selling something that has multiple paths to it. It’s not just time exchanged for money.

Time exchanged for money means you’re always going to be stuck and it’s not scalable.

You want to make sure that you’re starting to systemise and automate things.  You package includes video trainings and you’ve got group coaching programs and you’ve got a community online – this is what I mean by having a fruit salad.

If I say to people, I’m $180 per hour, then people break that down and think $3 a minute is expensive. So you want to make sure that you’ve got this product that is a whole bunch of components that maybe includes one-on-one time with you, but then it also includes other things.

Maybe you have people join your private community, where they can network and get their support. Think about how to make a product and program that’s really appealing, irresistible and profitable.

When it comes to having a profitable product there are 3 things to think about:

1. Pain Points

Your product needs to address and solve people’s biggest pain points.

It’s not that your product improves people’s lives a little bit. Your product needs to actually solve the pain points your ideal client is dealing with.  That’s what will make it profitable.

2. Practicality

The second one is practicality. You can sell a course to help people with their mindset. But how practical is it when they do change their mindset? What will they do with a new mindset?

It’s like selling weight loss. You need to be talking to people about what kind of clothes they will be wearing and where they will be going once they lose the weight. Maybe they’ll be dating  or doing some rock climbing?

It’s not just about the scales and the losing weight, it’s what will people do once they’ve lost the weight. You have to explain the practical reality of what your product will bring into people’s lives.

3. Packaging

When it comes to having a profitable product, your packaging is so important. You need to package your product to be irresistible. There needs to be a clear price and a clear payment plan. I recommend you have a paid in full option and a payment plan option.

Your product needs to be branded well with nice design and show a step-by-step path so there is a clear start and end, with the result promised for the end. Then you’ll have a great profitable product.

What this means for you is that you will have a business which is an asset that will keep providing for you and is sustainably profitable. This gives you the flexibility, freedom and funds you deserve.

Want to more about know how to best attract new clients?

I’m running a free online live masterclass for service-based business owners who want to know exactly how to attract more clients and build their business. 

You’ll discover a proven client attraction formula, step-by-step and pick up the tools that you can use to grow your business.

Click here for more info and to register your place

Remember – the world is waiting for your unique brilliance!

Kat

 

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5 Mindset Hacks for Facebook Live Videos

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If you’re like most people that I speak to, you find the idea of going live on a video rather scary…

When I first got introduced to the idea of Facebook Live videos, I was terrified. I was used to editing my videos and I wanted them to be professional and polished.

But I realised Facebook Live videos are such a powerful way to connect with people. Plus, they are here to stay and if I didn’t jump on board, then I’d be left behind.

If you haven’t been getting the engagement that you want, the reach, connection or sales conversations booked in and you’re wondering why not, then you’re in the right place.

Facebook Live videos are so effective, because they build trust and rapport a lot faster than written posts.

As you get better at using this skill, you can grow your business fast using Facebook Live videos.

I heard an interesting statistic recently, that using companies who use videos in their marketing enjoy a 27% click through rate and 34% higher web conversions than those who don’t.

Mark Zuckerberg says:

“I see video as a mega trend, same order as mobile. That’s why I’m going to keep putting video first across our family of apps.”

You can make or break your business by avoiding videos altogether or by creating poor videos.

People remember about…

* 20% of what they hear

* 30% of what they see

* And 70% of what they see and hear

Video content is so much more memorable than written or audio.

Videos also enable you to help more people at one time. Instead of having one-on-one coaching conversations all day, you can jump on live on video and impart a message very fast to your community.

Whether people show up live, or whether they show up to the replay, you’re building your content library that’s hosted in Facebook. You can download the videos as well afterward and post them to YouTube.

If you want to be an influencer and inspire people to take action, the best way to build your community is through Facebook Lives.

They also open a lot of doors of opportunity for you. I constantly get asked to speak in other people’s Facebook groups and speak in online summits and events because I show up consistently on video.

To do Facebook Live videos well, the right mindset is key.

What we say is super important, but it’s only a small part of our communication. If you’re showing up without the right mindset, it can totally affect your Facebook Live video.

Today I’m going to share with you some powerful mindset tricks and tips so that you can show up more confidently, engage, build more trust and rapport with your followers, tribe and community.

There are the three main problems that I’ve discovered that people come up against when it comes to video:

1 – Fear of Judgment

Fear of judgment is a very common human fear. Something that helped me overcome that fear is only speaking to my people, my tribe. The people who aren’t my people will not watch this, they will be repelled by this.

Marketing is all about repelling the wrong people and attracting the right people.  It’s actually good for some people to judge you because that means you’re being bold and confident in your message.

You’re not watering it down and trying to be all things to all people. That’s the worst thing you can do as you miss your whole market.

People want to know that you understand them, value them and speak their language. It’s very hard to do that through the written word because all we see is typing and we can all look the same in typing.

We don’t all look the same on video, right? So accept the fact that there are going to be people who are judging you, but don’t worry about that.

I was so fearful of people judging me because I was judging me. And we attract what we project onto the world with our own limiting beliefs. I’m not judging myself anymore.

I see judgment as a good thing, as you know you’re in the success club when you have people judging you.

2 –  Imposter Syndrome

Imposter syndrome is a big one as a lot of people feel like they don’t know enough. We think if we’re going to talk on a topic, we need to know everything on that topic and if we don’t, then we’re a fraud.

Imposter syndrome is killing people’s dreams.

There are always going to be people who know more than you. And there’s always going to be people who know less than you. You don’t want to rob the people who can benefit from your message, teaching and inspiring stories.

No one else has your stories and your way of sharing things. There’s nothing new under the sun, but there’s different ways of teaching and applying different stories and experience, so your delivery is unique.

I used to have impostor syndrome because I was scared of those people that had Master’s degrees or PhDs in business.

But I’ve learned so much from running my own business for so many years, having hundreds of clients and spending thousands on education.

I used to think ‘Who am I?’, but I changed that mindset to ‘Why not me?’

3 –  Fear of Rejection

People often face the fear of rejection. Do you worry if friends may see your video and think, ’Who do they think they are?’

Or maybe you fear that you won’t be liked or you may be misunderstood?

Perhaps you fear that people may find out you don’t know everything about the subject and you therefore fear you will be rejected.

The problem with this fear is that it stops us from taking action and helping the people who really need and want it.

Is it time for you to stop fear robbing you from creating the success you want and helping more people?

So here are 5 mindset hacks for doing Facebook Lives:
1 – Identify the Fear

Most people have fear when it comes to doing Facebook Lives. You’re not alone. You’re in good company!

So the first step is to identify the specific fear. Call it out, tell it as it is. What is your fear?

For me, I feared that I would come across as silly. I feared that I would forget what I was going to say. I would fear that I was going to stumble across my words.

We need to step out in boldness and vulnerability. We need to shine a light on our fear.

Putting the light on is like at night and there’s cockroaches. They scurry into the dark. Similarly, when you put a light on your fear, it loses its power.

2 –  Remember Your Why

Love is a more powerful force than fear. Fear and love cannot exist together. You can’t feel loving towards yourself and fearful at the same time, because they are polar emotions.

It’s the same as with your passion. When you remember your passion and why it is so important for you to share your message, your why becomes bigger than your fear.

Remembering your why brings you back to gratitude. We get to put on a video and talk about something that we’re passionate about. I never want to take that for granted.

I’m so grateful that I get to show up on Facebook live videos. I don’t have to. I don’t think I should. I want to show up. My passion is strong enough to take me through fear.

My why stops me focussing on my fear. Humans do incredible things when they understand their why.  Your why is so powerful. When you understand your why, your fear will become insignificant.

3 –  Choose What to Believe

You get to choose what you believe. You can believe lies and limiting beliefs or you can choose healthy beliefs.

I believe it’s a privilege and honour to show up on Facebook Live. This is the mindset that I choose to believe.

I choose to believe people want to hear what I have to say. I choose to believe that what I have to say is valuable. If you focus on how hard it is or how scary it is, then you’re just going to spin your wheels and not move forward.

Facebook Live videos always bring me clients. People often private message me and say they want a free session after my Facebook Live.

I do what I do to help people, but one of the benefits of showing up and helping people on video is that those I help often become my clients.

4 –  Focus on Your Message

By focusing on your message, you take your eyes and focus off yourself.  If you’re really self-conscious about how you’re looking or how you’re sounding, then you won’t be focussing on your message.

I’m focusing on what I want to say and how I can best communicate this to you, so that you not only hear the information, but you take action.

When you focus on your message, your focus is turned off of you and onto those who you are serving.

5 –  Decide to Take Uncomfortable Action

You get to decide to take uncomfortable action. This is a powerful choice.

Doing a Facebook Live is uncomfortable especially at first. Your heart will probably race, you might sweat, stumble, find it hard to swallow. Your body will probably react because you’re stepping out of your comfort zone.

If things go wrong, it’s not a big deal. Worst case scenario, the internet doesn’t work and who cares? None of that matters!

We’ve got to show our brain that we can do things. That’s what entrepreneurs do. We don’t shy away from challenges. We show up. We take uncomfortable action and we take lots and lots and lots of action.

Your community wants to see you being consistent so that they trust you. It’s not about doing a Facebook Live every month or two. You need to consistently show up.

You don’t have to use notes, just talk about something that you know. Preparation is good, but sometimes I don’t have time to prepare.

I speak about what I know and because of that, it flows out of me. You’ve got to trust yourself, and that’s part of choosing what you believe.

If you don’t develop these skills, you will get left behind.

Want to fast-track your ability to use presenting to get more clients?

Let’s chat. You can apply for your ‘Client Attraction Strategy Session’ here.

Looking forward to connecting with you!

Kat

 

 

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7 Mistakes People Make When Running Online Events

Have you ever thought that you’d like to run online events?

Do you currently run online events and would like to make them better?

Running online events, like webinars or virtual workshops, is one of the fastest ways to attract your ideal clients, especially right now.

Having run over 100 online events, each one getting me clearer and clearer on what works, I’ve tested and measured the best ways to do them effectively and successfully.

There are so many things that you have to think through prior to an online event, like how to best use technology, what marketing to do, how to effectively structure your talk, and how to get people to turn up for your event.

Over the years working with so many different people, I’ve noticed that there are 7 core mistakes that people make when it comes to running online events.

There are some critical things that people get wrong and in this video and article, I unpack them, so you can avoid making the same mistakes.

Before I go into the 7 main mistakes, I want to first share with you 4 reasons why running online events is SO effective:

1 – Online Events Help You Grow Your Email List

Your email list – your database of people – is one of your most valuable assets in business. Obviously we don’t own anyone’s details on social media, Instagram, Facebook or LinkedIn, so it’s important to build your list.

We do this by having landing pages where people can opt in to your event, so that you now have their email address so you can continue to give them value and share other offers with them.

There are always people who sign up for a workshop and don’t turn up, but you’ve got their details and you can continue marketing to them and nurturing them in the future.

2 – With Online Events You Can Speak to More People at One Time

If you’re only ever doing one-on-one coaching, you’re very limited to the impact that you can have.

If you want to make more money, help more people faster, have a bigger reach and make a difference to more people, then online events are a beautiful way to do it.

3 – Online Events Can Help You Get People’s Attention Fast

Holding online events it’s a fast way to get and hold people’s attention. It’s very hard to hold someone’s attention by just a social media post, a blog or even a Facebook Live video.

If you run an event people get to know you, like you, trust you and build rapport with you because they have longer exposure to you, so you can inspire and educate them.

4 – Online Events Raise Your Positioning and Credibility

Your positioning and credibility are increased because not everyone is willing to take the risk of putting themselves out there.

If you’re willing to do this, it puts you more in the position of being an expert. It also enables you to educate and inspire people to take action.

Not everyone’s ready to buy straight away and they need your education so they will see the benefit they will receive when they make a change in their life.

A lot of people are resistant to change, so you can use events to educate people and them overcome their limiting beliefs.

Running online and live events has opened up so many opportunities for me and I get most of my clients through running events.

Online events are not going to go away, in fact they will only grow and ramp up – so now is the time to get in!

Now you know WHY you should be holding online events, here are the 7 mistakes I’ve found people make when running online events:
1 – Not Tailoring the Talk to the Audience

When running online events, I’ve noticed that some people speak on what they want to share, but what is so important is that you tailor the message to your ideal clients.

So you’re not being general or broad, but you’re solving the exact problems that your ideal client has.

I’ve never given a talk where I haven’t asked people for some prior input, like a survey. I’ve asked them what they want to learn about, what their main challenges are, what their dreams and goals are.

At one company I spoke at, I had one of the board of directors sit down and interview all of the instructors and staff. I listened to the recordings and created the talk based on that.

You don’t want to try and just wing it and guess.

If you are giving people what they want, if you’re speaking their language, then they’re going to get so much value from it.

You need to do your research by talking to people, going to networking events, seminars and talking to and listening to people to find out their needs.

You can poll your Facebook community, get people to complete a survey before a coaching session or at the end of a workshop or webinar.

2 – Failing to Set Frames

A frame is something that you build an idea around that you want people to have. For example, when people come to an event, you’ve got to quickly set the frame so everybody is sitting within the same frame.

There’s different types of frames, and they can include things like; the rules about the event, how you want people to behave within the event, and also beliefs that you want people to have through the event.

When people come to my workshops or my webinars, I always have a slide that says, ‘I’ve been at the top like the most successful people’. And then I’ll give a list of things that successful people do.

I put things like, ‘Successful people show up ready to learn, they stay focused, they take lots of notes…’

I’ll read through this list and that is setting a frame of how I want people to show up in that event. And if I miss that slide the event can be a bit chaotic.

I don’t want people to come and just be chilling out. If they have a question I want them to write it down, or put their hand up or write it in the chat box.

There are also frames are around how you want people to behave. There are also logistical frames, so I always have a slide that talks about making this a world-class learning environment and that we keep everyone’s information confidential.

I also let people know they will be put in breakout rooms. There’s also a disclaimer about being able to have participant’s photos taken and things like that, so you set all those frames at the beginning.

The other frames that are really important to mention are beliefs that you want your participants to have. Often I will show my private community Inner Circle’s manifesto which says ‘In the Inner Circle, we are on-mission action-takers. We operate from a growth mindset, we free ourselves from blame, excuses, and denial, we choose to value people, contribute, pursue our vision and loads of fun…’ etc.

This is setting the ‘frame’ that shows participants that in this event, we don’t focus on our excuses, we have an entrepreneurial mindset – we show up, we give things a go, we never give up and we see challenges as an opportunity.

3 – Not Adding Enough Value

I find that people often will not plan their event enough, where they give people ideas or concepts that they haven’t heard before, or they maybe haven’t heard it in a sort of way before. They haven’t really thought through what’s going to be truly valuable.

Value is what gets someone to take an action right away. Are the facts you’re presenting inspiring and educating enough to make people take action? If not, then it’s not valuable.

Value also means spending time practicing, thinking through what is going to be really useful for people. People love examples and stories of others who have taken a concept and put it into action in their life.

People also love templates and they want their questions answered. They want to be able to share with other people. This is all part of adding value.

Value is not squeezing in the content. I once heard someone say that if you squeeze in the content, you squeeze the audience out!

You want to make sure that your content is valuable, that people can apply it right away. And you need to give people plenty of time to think through things also, so they can digest the toolkit of ideas you’ve given them.

4 – Giving Away Too Much Information

This is probably the one that I have found the hardest. I just want to share so much of what I know because I’ve studied this stuff for over a decade and I’ve been in business for 17 years.

If you give too much information, it could be like standing in front of a fire hose to get a cup of water. It’s actually doing your audience a disservice if you give away too much information, because they can’t apply it.

If you say to your audience that they will learn all they need to know from this event, they will leave thinking they know everything and that’s not possible, so it’s doing them a disservice. They also won’t buy from you because they’ve got everything they need.

You also need to create curiosity. It’s called the Zeigarnik Effect and it’s about opening loops in people’s minds, where they actually realise they’ve got to spend more time with you as the educator.

Show them how many hours worth of knowledge there is to know about that subject and one way they can get that knowledge is through using your coaching.

5 – Speaking Without Structure

People want organised knowledge and people pay for organised knowledge. When you’re creating an event and you show up and try and pour out everything you know about the topic, that is a mistake.

You don’t want to just give people a whole heap of content or information and leave people to have to figure out what to do with it. You want to make it digestible and palatable for them, by breaking it down into steps or pillars.

The best speakers in the world have organised the information into a structure. If you think that they’re just winging it and speaking intuitively, believe me – they’re not.

It’s also good to refer people back to the beginning of your talk. You don’t just take them from here all the way from the start to finish, it’s good show them where they are in the system.

You also want to make sure that when you’re delivering your content, you use diagrams and images, so people can see a clear visual of what you’re explaining and show how things fit together.

6 – Being Unprofessional

This goes without saying, we all know that we need to be professional, but what does that look like?

Being professional means:

  • Having a nice quiet environment and making sure your audio is good and clear with no background noise
  • Making sure that you’ve got a good lighting system
  • Setting your computer or tablet up at eye level
  • Making sure you start on time
  • Ensuring you have nice professional PowerPoints, if you’re using slides
  • Practicing your talk before you deliver it

All of this is part of being professional.

This doesn’t mean you can’t be personable though. It really helps to add humour and your personality and flavour to it. Professionalism is not perfectionism. It about giving the most value while still being yourself.

Remember that everyone who comes to your online event or talk knows at least 50 close people that they can potentially refer you to.

Always be thinking that it’s not just the people that show up, but those people potentially know 50 others that you can reach.

Even if just 2 people show up, always give those 2 people your 100%, because if one person makes a change from what you’ve shared, it’s worth it right? And they will tell their friends.

7 – Focusing Too Much on Themselves

People are so self-conscious, they put off running events because they’re so concerned about what people might think of them and they are scared of judgment.

There are fears around if the technology doesn’t work and fears if no one turns up. I’ve had all these fears and different limiting beliefs myself.

Instead of focusing on the fears, focus on the good result possible, not the negatives.

I’m completely detached from who comes to my events. I care about the people attending as people, of course, but I believe that whoever turns up are the people who are meant to be there.

I don’t focus on money, I focus on doing your best work and preparing well for the event and give it your all.

I put aside days and days to create my events. I give myself feedback after events on all the things I could do better next time and I take on board all the feedback that I get from people who attended.

Turn the focus away from yourself and onto focusing on the value you can offer people.

That’s how you grow your business.

Here’s a review of 7 mistakes people make when running online events:

1 – Not Tailoring the Talk to the Audience

2 – Failing to Set Frames

3 – Not Adding Enough Value

4 – Giving Away Too Much Information

5 – Speaking Without Structure

6 – Being Unprofessional

7 – Focusing Too Much on Themselves

Would you like to learn the presenting formula that I use, so you can run online events that attract new clients?

I’m running a workshop on Saturday 4th July that will show you how to present effectively, and use online events to attract clients and build your business.

In this workshop, you’ll pick up the tools that you can use to run effective online workshops and webinars….

…so you can not only be successful in your presentation, but know exactly how to get people to show up, engage and take action.

Click here for details of the ‘Grow Your Business With Online Events’ workshop

 

See you online soon!

Kat

 

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